Do we clean interior windows, exterior windows, or both?
Both; we clean all pieces of glass in your home - inside and out!
What's a water-fed pole, and why is deionized water better than tap water?
It's an extension pole with a soft nylon brush, fed by purified (deionized) water, that cleans exterior windows from the ground. Deionized water has no minerals, so it air-dries completely spot-free. No streaks or hard water marks like you'd get with regular tap water.
Can we reach 2nd- or 3rd-story windows?
Yes! Our water-fed poles reach multiple stories (up to 50ft!), reducing ladder usage,
Do we clean skylights, French doors, and glass railings too?
We do! Skylights, French doors, and glass railings can all be included in a window cleaning visit. All inside and out as well!
Will there be streaks or spots left behind after it dries?
Not a chance. Between the deionized water for exterior glass and careful technique on interior glass, everything dries crystal clear.
How often should windows be professionally cleaned?
Twice a year is a great baseline for most homes. Homes near trees, construction, or the water may benefit from more frequent cleanings since grime builds up faster. We offer a discounted rate for those who sign up for our service plans (more than one visit a year)!
Do we clean shower glass and mirrors too?
Absolutely! Shower glass and mirrors are popular add-ons to an interior cleaning visit and get the same streak-free treatment as your windows.
Is screen cleaning included?
Yes! Screen cleaning is generally included in the price up to a certain number of screens. Homes with an unusually high screen count may see a small adjustment, but for most homes it's built right into the quote.
Do you clean the window frames, sills, and tracks too?
We clean frames and sills with every window cleaning visit. Track cleaning is available upon request if you'd like that extra level of detail.
Why Us
Are your technicians trained, insured, and uniformed?
Yes! Our crew is trained, covered under $5,000,000 in liability insurance, and shows up in branded shirts and gear so you always know who's on your property.
Do I need to be home for the appointment?
Not usually! For exterior services, you don't need to be home. For interior window cleaning, or if a job requires interior access to reach certain areas, we'll just ask that someone be home.
What if I'm not satisfied with the work?
You don't pay until you're happy with it! If something isn't up to standard, we'll come back and make it right at no extra cost.
Do you offer any guarantee or warranty on service quality?
Yes! Our satisfaction guarantee means we'll return to fix any issues until you're satisfied, at no additional charge.
How do I get a quote, and is it free?
Quotes are free and easy to get! Just reach out with a few details about your property, and we'll get back to you with pricing in no time.
What's your cancellation/rescheduling policy?
We're flexible! Just give us a heads-up if you need to cancel or reschedule, and we'll happily find a time that works for you.
Pricing & Booking
How is pricing determined?
Every quote is done on a case-by-case basis, based on the size of your property, the scope of work, and any specific details of the job! Call us out today, and we can swing by for a free quote!
Do you offer a discount for bundling multiple services in one visit?
We don't offer a bundling discount, but we do offer discounts through our recurring service plans (quarterly, bi-annual, or tri-annual).
What payment methods do you accept?
We accept e-transfer, credit card, cheque, and cash. Whatever floats your boat!
Is the quote all-in, or can extra costs come up?
Our quotes are all-in, plus GST, unless otherwise specified. If the scope changes on-site, we'll always let you know before proceeding!