What's included: gutters only, or downspouts too?
Both — we clear debris from inside the gutters and downspouts, then we can wash the exterior to remove dirt and staining.
How do you get leaves and debris out without damaging the gutters?
A mix of hand scooping and leaf blowing, depending on what's built up. While we're up there, we also flag any sagging sections or drainage issues we notice.
Why does a clogged gutter matter?
Clogged gutters can't drain properly, leading to water damage to siding and fascia, pooling near the foundation, and a damp environment that attracts pests. Not what you want.
How often should gutters be cleaned in the Lower Mainland/BC climate?
Twice a year is a solid baseline. Once in the fall after leaves drop, and once in the spring.
Do you clean the roof edge/outside of gutters while you're up there?
Yes, we can include it as part of the visit since we're already working along the roofline. It also gives the gutters a fresh, clean look!
Why Us
Are your technicians trained, insured, and uniformed?
Yes! Our crew is trained, covered under $5,000,000 in liability insurance, and shows up in branded shirts and gear so you always know who's on your property.
Do I need to be home for the appointment?
Not usually! For exterior services, you don't need to be home at all. For interior window cleaning, or if a job requires interior access to reach certain areas, we'll just ask that someone be home.
What if I'm not satisfied with the work?
You don't pay until you're happy with it! If something isn't up to standard, we'll come back and make it right at no extra cost.
Do you offer any guarantee or warranty on service quality?
Yes! Our satisfaction guarantee means we'll return to fix any issues until you're satisfied, at no additional charge.
How do I get a quote, and is it free?
Quotes are free and easy to get! Just reach out with a few details about your property, and we'll get back to you with pricing in no time.
What's your cancellation/rescheduling policy?
We're flexible! Just give us a heads-up if you need to cancel or reschedule, and we'll happily find a time that works for you.
Pricing & Booking
How is pricing determined?
Every quote is done on a case-by-case basis, based on the size of your property, the scope of work, and any specific details of the job! Call us out today, and we can swing by for a free quote!
Do you offer a discount for bundling multiple services in one visit?
We don't offer a bundling discount, but we do offer discounts through our recurring service plans (quarterly, bi-annual, or tri-annual).
What payment methods do you accept?
We accept e-transfer, credit card, cheque, and cash. Whatever floats your boat!
Is the quote all-in, or can extra costs come up?
Our quotes are all-in, plus GST, unless otherwise specified. If the scope changes on-site, we'll always let you know before proceeding!