What types of commercial properties do you work with (retail, restaurants, offices, strata/multi-unit)?
We work with a range of commercial properties, including retail storefronts, restaurants, offices, apartments and strata or multi-unit buildings.
Do we work around our business hours to avoid disrupting customers or operations?
Yup. We can schedule around your operating hours, including early mornings or off-peak times, to minimize disruption to customers and staff.
Are we insured for commercial properties, and can you provide proof of liability coverage?
Yes, we carry $5,000,000 in liability insurance and WorkSafeBC coverage, and we're happy to provide proof of coverage for your records.
Do we offer recurring maintenance plans for commercial buildings, or only one-time cleanings?
Both. We offer one-time cleanings and recurring plans on a quarterly, bi-annual, or tri-annual basis to keep your property consistently presentable. You can save up to 15% with a recurring plan. Save 5% with bi-annual service and 15% with quarterly service!
Can we handle larger or multi-story buildings, and how do you access upper-level windows and surfaces?
Yes, we use water-fed pole systems that reach multiple stories from the ground, and our crew is also boom lift certified for buildings or areas that need that extra height and access. This makes us well-equipped for strata properties, which often have multi-story common areas, breezeways, and glass railings that need that extra reach.
How do you handle storefront glass to keep it presentable for customers without interrupting foot traffic?
We aim for quick, efficient service and can schedule around your busiest hours so storefront glass stays clean without getting in the way of customers.
Do you work with property managers or strata councils directly for scheduling and billing?
Yes, we regularly coordinate directly with property managers and strata councils for scheduling, approvals, and billing.
Why Us
Are your technicians trained, insured, and uniformed?
Yes! Our crew is trained, covered under $5,000,000 in liability insurance, and shows up in branded shirts and gear so you always know who's on your property.
Do I need to be home for the appointment?
Not usually! For exterior services, you don't need to be home. For interior window cleaning, or if a job requires interior access to reach certain areas, we'll just ask that someone be home.
What if I'm not satisfied with the work?
You don't pay until you're happy with it! If something isn't up to standard, we'll come back and make it right at no extra cost.
Do you offer any guarantee or warranty on service quality?
Yes! Our satisfaction guarantee means we'll return to fix any issues until you're satisfied, at no additional charge.
How do I get a quote, and is it free?
Quotes are free and easy to get! Just reach out with a few details about your property, and we'll get back to you with pricing in no time.
What's your cancellation/rescheduling policy?
We're flexible! Just give us a heads-up if you need to cancel or reschedule, and we'll happily find a time that works for you.
Pricing & Booking
How is pricing determined?
Every quote is done on a case-by-case basis, based on the size of your property, the scope of work, and any specific details of the job! Call us out today, and we can swing by for a free quote!
Do you offer a discount for bundling multiple services in one visit?
We don't offer a bundling discount, but we do offer discounts through our recurring service plans (quarterly, bi-annual, or tri-annual).
What payment methods do you accept?
We accept e-transfer, credit card, cheque, and cash. Whatever floats your boat!
Is the quote all-in, or can extra costs come up?
Our quotes are all-in, plus GST, unless otherwise specified. If the scope changes on-site, we'll always let you know before proceeding!